Receptionist cum Admin Assistant

Key Responsibilities:

Greet and welcome visitors, clients, suppliers, and business partners professionally.

Answer, screen, and transfer incoming calls to the appropriate person or department.

Receive and respond to general inquiries through phone, email, and other communication channels.

Maintain a professional, clean, and organized reception area.

Manage visitor registration and maintain visitor records.

Coordinate meeting room bookings and visitor arrangements.

Receive, record, sort, and distribute incoming and outgoing mail and courier items.

Coordinate courier and document transfers between the corporate office and different branches.

Maintain updated contact details of all branches, departments, and key employees.

Coordinate communication between the corporate office and branches when required

Receive messages and ensure they are communicated to the concerned employees on time

Assist management and employees with general administrative requirements.

Schedule meetings, appointments, and internal events as required.

Maintain reception, visitor, courier, and other administrative records.

Prepare basic letters, reports, spreadsheets, and other documents when required.

Support HR and Administration teams with day-to-day office activities.

Assist with travel, transportation, accommodation, and visitor arrangements when assigned.

Handle confidential information with discretion.

Coordinate with internal departments and branch offices for administrative matters

Follow up with branches and departments to ensure timely completion of requests.

Provide professional customer service to visitors, callers, and employees.

Perform other reception and administrative duties assigned by management.

Required Qualifications:

Diploma or Bachelor's degree in Business Administration, Office Management, or a related field.

2–4 years of experience in reception, front office, or administration.

Experience in a corporate or head-office environment is preferred.

Experience coordinating with multiple branches is an advantage.

Required Skills:

Excellent communication and interpersonal skills.

Good English speaking and writing skills.

Professional telephone etiquette.

Good knowledge of Microsoft Office, especially Word, Excel, and Outlook.

Strong organizational and multitasking skills.

Good coordination and follow-up skills.

Professional appearance and positive attitude.

Ability to work under pressure.

Strong attention to detail.

Ability to maintain confidentiality.

Good problem-solving and customer-service skills.

Key Personal Attributes

Professional

Polite and friendly

Well-organized

Responsible and punctual

Proactive

Reliable

Presentable

Team-oriented

Confidential and trustworthy

Able to communicate effectively with employees across different branches

Pay: AED1,600.00 - AED3,000.00 per month

Work Location: In person