Receptionist cum Admin

Are you organized, approachable, and passionate about delivering excellent customer service? We are looking for a Receptionist cum Admin to manage front desk operations and provide administrative support to ensure the smooth running of our office. Join our dynamic team and be part of a collaborative work environment!

Key Responsibilities

1. Front Desk & Visitor Management

• Welcome and assist visitors, clients, interview candidates, vendors, and service providers in a professional and friendly manner.
• Manage visitor registration, access control, visitor passes and ensure the reception area remains organised and presentable.

2. Calls, Mail & Courier Coordination

• Handle incoming calls, take accurate messages, and direct enquiries to the appropriate employee or department.
• Manage incoming and outgoing mail, parcels, courier arrangements, and notify recipients promptly.

3. Administrative Support

• Provide general administrative support, including filing, scanning, printing, photocopying, data entry, and document preparation.
• Maintain accurate records, contact lists, trackers, and administrative documents with proper confidentiality.

4. Meeting Room & Visitor Hospitality

• Coordinate meeting room bookings and ensure rooms, equipment, materials, and refreshments are prepared before use.
• Support visitor arrangements, welcome signage, parking coordination, and room setup and reset.

5. Office Supplies & Workplace Upkeep

• Monitor and replenish pantry supplies, stationery, reception materials, and meeting room consumables.
• Coordinate with cleaners, vendors, contractors, and service providers to maintain a clean and well-functioning workplace.

6. Travel Coordination

• Process approved domestic & international travel arrangements, including flights, accommodation, transportation, and travel insurance.
• Maintain complete travel records and ensure bookings are accurate, timely, and cost-effective.

7. Safety, Security & Operational Support

• Support workplace safety, visitor security, access control, and company confidentiality requirements.
• Report and escalate safety hazards, security concerns, facility issues, visitor incidents, or other non-routine matters promptly.

Requirements

• Minimum Diploma in Business Administration, Office Management, or any other related field.
• At least 3–5 years of experience in receptionist, front desk, customer service, call centre, or administrative support roles.
• Good communication skills in English and Bahasa Malaysia, with a pleasant, presentable, professional, and customer-focused attitude.
• Proficient in Microsoft Office (Outlook, Word, and Excel) with good organizational and multitasking skills.
• Responsible, detail-oriented, and able to handle confidential information with professionalism and discretion.