Receptionist Cum Data Entry Executive

JOB DESCRIPTIONReceptionist Cum Data Entry Executive

Company: Icosano Home Health Care Pvt. Ltd.
Location: Kolkata, West Bengal
Department: Administration / Operations
Employment Type: Full-Time
Experience: 1–3 Years
Industry Preference: Healthcare / Hospital / Home Healthcare

About the Role

Icosano Home Health Care Pvt. Ltd. is looking for a professional, well-organized and customer-oriented Receptionist Cum Data Entry Executive to manage front-desk operations, patient/visitor coordination, documentation and day-to-day data entry activities.

The ideal candidate should have good communication skills, basic computer knowledge, accuracy in data handling and preferably prior experience in a hospital, clinic, diagnostic centre or healthcare organization.

Key Responsibilities

Front Desk & Reception

• Greet and assist patients, attendants, visitors and staff professionally.
• Handle incoming calls and direct them to the appropriate department/person.
• Respond to general enquiries regarding company services and operations.
• Maintain a professional and welcoming reception area.
• Receive and distribute incoming documents, courier and official correspondence.
• Coordinate visitor entry and maintain visitor records.

Data Entry & Documentation

• Enter and update patient, employee, service and operational data accurately.
• Maintain daily records, registers, reports and documentation.
• Update Excel sheets, Google Sheets and internal databases regularly.
• Prepare basic MIS reports and data summaries as required.
• Maintain proper filing of physical and digital documents.
• Ensure confidentiality and security of patient and company information.

Healthcare Coordination

• Coordinate with nursing, operations, HR and business development teams.
• Assist in maintaining patient-related records and service documentation.
• Coordinate basic communication between patients/attendants and the concerned department.
• Maintain records related to home healthcare services, visits and schedules as assigned.

Administrative Support

• Assist the HR/Admin team with routine documentation and office coordination.
• Support appointment scheduling and meeting coordination.
• Prepare photocopies, scans, printouts and other official documents.
• Perform other administrative responsibilities assigned by management.

Required Skills

• Good verbal and written communication skills.
• Good telephone etiquette and interpersonal skills.
• Strong knowledge of MS Office, MS Excel and Google Sheets.
• Good typing speed and high accuracy in data entry.
• Ability to maintain records and documentation systematically.
• Ability to handle multiple tasks and work under deadlines.
• Professional appearance and positive attitude.
• Good coordination and follow-up skills.
• Ability to maintain confidentiality of patient and company information.

Preferred Candidate Profile

• Graduate in any discipline.
• 1–3 years of experience in receptionist, front office, data entry or administrative roles.
• Candidates with experience in hospital, clinic, diagnostic centre, healthcare or home healthcare will be preferred.
• Fresher candidates with excellent communication and computer skills may also be considered.
• Should be comfortable communicating with patients, attendants and healthcare professionals.

Key Performance Indicators (KPIs)

• Accuracy and timely completion of data entry.
• Proper maintenance of patient and administrative records.
• Professional handling of patients, visitors and calls.
• Timely preparation and submission of reports.
• Effective coordination with internal departments.
• Proper maintenance of documentation and filing systems.

What We Offer

• Professional and growth-oriented work environment.
• Opportunity to work in the growing home healthcare sector.
• Learning and exposure to healthcare operations.
• Career growth opportunities based on performance.

How to Apply

Interested candidates can share their updated CV with the HR Team.

Email: [email protected]
WhatsApp: 8584046486

Subject: Application – Receptionist Cum Data Entry Executive

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Provident Fund

Work Location: In person