Receptionist cum Process Coordinator

Location: Jaipur, Rajasthan
Job Type: Full-time
Department: Administration / Operations

Job Summary

We are looking for a smart, confident and well-organised Receptionist cum Process Coordinator to manage front desk operations, handle calls professionally and coordinate day-to-day business processes across departments.

The ideal candidate should have excellent communication skills, strong follow-up abilities and the confidence to manage calls, coordinate with multiple teams and ensure timely completion of assigned tasks.

Candidates who have completed the BMP Course by Business Coaching India (BCI) will be given preference.

Key Responsibilities

• Manage incoming and outgoing calls professionally and efficiently.
• Screen, prioritise and direct calls to the appropriate departments or individuals.
• Coordinate daily operational processes across departments.
• Follow up with employees, vendors and stakeholders on pending tasks.
• Track process status, collect updates and ensure timely closure of activities.
• Maintain daily trackers, reports and documentation using MS Excel or Google Sheets.
• Communicate delays, process gaps and operational issues to management.
• Ensure smooth information flow between departments and management.
• Welcome visitors and maintain professional front desk operations.
• Take ownership of assigned coordination activities and ensure accountability.

Required Skills

• Excellent verbal communication and telephone-handling skills.
• Strong coordination, follow-up and task-management abilities.
• Confidence in handling multiple calls and priorities.
• Good organisational skills and attention to detail.
• Basic knowledge of MS Excel, Google Sheets and computer applications.
• Ability to understand business processes and coordinate their execution.
• Professional attitude, problem-solving skills and a proactive approach.

Preferred Qualifications

• Graduate or equivalent qualification preferred.
• Prior experience in reception, administration, operations coordination or process management will be an advantage.
• BMP Course certification from Business Coaching India (BCI) preferred.

Ideal Candidate

Someone who can go beyond traditional receptionist duties, professionally manage process coordination flow, coordinate people and processes, follow up consistently and ensure assigned work reaches completion.

Important: This role focuses on reception management, call handling and process coordination.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person