Receptionist / Dental Assistant

Join the Skygate Dental Team – Dental Receptionist / Dental Assistant

Are you organised, personable and confident communicating with people? Do you enjoy being the person who keeps a busy workplace running smoothly?

Skygate Dental is looking for an exceptional Dental Receptionist / Dental Assistant to join our friendly and growing team.

This is a reception-focused role with some dental assisting, making it ideal for someone who enjoys patient interaction, administration and organisation, while also being happy to step into the clinic and assist when required.

Dental experience is highly regarded, but for the right person, outstanding clerical skills, communication skills, attention to detail and a willingness to learn are just as important.

What We Offer

• Flexible Employment: Casual, Part-Time or Full-Time opportunities available.
• No Evening Work: Enjoy a better work-life balance.
• Competitive Pay: Attractive remuneration based on experience and capabilities.
• Varied Role: A combination of reception, administration, patient communication and dental assisting.
• Modern Practice: Work with digital X-rays, OPG, digital scanning and modern dental technology.
• Career Development: Opportunities to expand your skills and take on greater responsibility.
• Supportive Team: Join a friendly, energetic and collaborative workplace where your contribution is valued.
• Team Culture: Regular team activities and opportunities to enjoy time together outside the clinic.

Your Role

Your primary focus will be helping create an exceptional experience for our patients and ensuring the front desk operates efficiently.

Responsibilities will include:

• Welcoming patients and creating a friendly, professional first impression.
• Answering telephone, email and patient enquiries confidently and professionally.
• Scheduling and managing appointments efficiently.
• Managing patient records and administrative documentation.
• Processing payments and assisting with general reception duties.
• Communicating clearly with patients regarding appointments and treatment.
• Maintaining an organised and professional reception environment.
• Supporting the clinical team with chairside dental assisting when required.
• Assisting with instrument processing, surgery preparation and general clinical duties as needed.

What We're Looking For

Strong clerical and communication skills are essential for this position.

Our ideal candidate will have:

• Excellent written and verbal communication skills.
• Strong clerical, administrative and organisational skills.
• Confidence speaking with patients both in person and over the phone.
• Excellent computer skills and the ability to learn new systems quickly.
• Strong attention to detail and accuracy.
• The ability to prioritise tasks and remain organised in a busy environment.
• A friendly, professional and positive approach to patient care.
• Reliability, initiative and a strong work ethic.
• The ability to work effectively as part of a team.
• A willingness to assist clinically when required.

Previous dental reception or dental assisting experience is highly regarded, although candidates from strong reception, administration or customer-service backgrounds are also encouraged to apply.

Why Skygate Dental?

At Skygate Dental, reception is much more than answering phones and booking appointments. You are an important part of the patient experience and a key member of the team.

We want someone who takes pride in being organised, enjoys helping people and wants to become an integral part of a modern dental practice.

If you're looking for a role with variety, responsibility, patient interaction and opportunities to develop your skills, we'd love to hear from you.

Ready to Join Us?

Please submit your resume and a brief cover letter telling us a little about yourself, your experience and why you would be a great addition to the Skygate Dental team.

Apply today and take the next step in your career with Skygate Dental.