Receptionist / Front Desk Associate

About Nirvana Dispensary

Nirvana Dispensary is a licensed retail location in Saddle Brook, NJ serving customers across Bergen and Passaic County. We are a small, close-knit team focused on a welcoming store experience, accurate service, and full compliance with all state regulations.

Job Summary

We are looking for a friendly and dependable Receptionist to be the first point of contact at our Saddle Brook location. You will greet every guest as they arrive, verify identification and complete check-in, manage the flow of the waiting area, and keep the front desk running smoothly during business hours. This role suits someone who is organized, calm under pressure, and genuinely enjoys working with people.

Responsibilities

• Greet all guests warmly and set a positive tone for their visit
• Verify identification and complete guest check-in using our point of sale and intake system
• Monitor the reception area and manage guest flow during busy periods
• Answer incoming phone calls, respond to general inquiries, and route questions to the appropriate team member
• Maintain accurate visitor records in line with all applicable state regulations
• Keep the reception area clean, organized, and presentable throughout the shift
• Assist the retail team with light administrative tasks including supply tracking, filing, and end of day checklists
• Communicate clearly with management about scheduling, guest concerns, and daily front desk needs

Qualifications

• Previous experience in reception, front desk, retail, or hospitality preferred
• Strong verbal communication and interpersonal skills with a professional, welcoming presence
• Comfortable with computers, point of sale systems, and basic office software
• High attention to detail, especially when reviewing identification and entering records
• Reliable attendance and flexible availability including evenings, weekends, and some holidays
• Must meet the minimum age (21) and background screening requirements set by New Jersey state regulations for this industry, including state-issued employee credentialing

Why Nirvana Dispensary

• Supportive, team-oriented environment where your work is visible and valued
• Paid training and ongoing product and compliance education
• Employee discount

Nirvana Dispensary is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Pay: $17.00 per hour

Work Location: In person