Receptionist, Front Desk

We are looking for a professional and friendly Receptionist / Front Desk Executive to manage our front office and provide administrative support. As the first point of contact for clients, visitors, and vendors, you will play a key role in creating a welcoming and professional environment. The ideal candidate is organized, polite, detail-oriented, and capable of handling multiple tasks efficiently.

Role & responsibilities

The Receptionist is responsible for providing secretarial, clerical and administrative support in order to ensure that municipal services are provided in an effective and efficient manner.

• Greet clients and visitors warmly, direct them to the appropriate staff or department
• Answering incoming calls, transfer them appropriately, and take accurate messages
• Manage appointments, maintain the visitor log, and coordinate meeting room bookings
• Handling incoming and outgoing correspondence (couriers, mail, emails, etc.)
• Maintain a clean and organized front office area
• Coordinate with admin staff for supplies, courier dispatch, and housekeeping
• Provide basic administrative support like photocopying, scanning, filing, and data entry
• Follow up with clients regarding document collection/submission if required
• Maintain confidentiality of sensitive information related to clients and firm matters
• Schedule meetings and arrange conference rooms.
• Monitor the use of supplies and equipment
• Coordinate the repair and maintenance of office equipment

Preferred candidate profile

• Bachelors degree (Graduation is a must)
• Excellent verbal and written communication in English
• Proficient with MS Office (Word, Excel, Outlook) and basic office equipment
• Strong interpersonal and organizational skills
• Experience with appointment scheduling tools or office management software
• Must be punctual, dependable, and discreet with sensitive information