Receptionist / Front Desk Executive

Receptionist / Front Desk Executive

Location: Noida, Uttar Pradesh
Job Type: Full-time
Industry: Immersive Experiences / Entertainment / Technology
Experience: 0–2 years

Job Description

We are looking for a friendly, professional, and well-organized Receptionist / Front Desk Executive to join our team in Noida.

The candidate will be responsible for managing the front desk, welcoming visitors, handling registrations and enquiries, coordinating visitor schedules, and supporting the smooth day-to-day operation of our immersive experience centre.

The ideal candidate should have good communication skills, a pleasant personality, a customer-focused approach, and the ability to manage multiple tasks efficiently.

Key Responsibilities

• Welcome and greet visitors in a professional and friendly manner.
• Manage visitor registration, check-in, and check-out.
• Handle incoming calls, enquiries, and visitor questions.
• Explain the available immersive experiences, timings, procedures, and activities to visitors.
• Manage visitor bookings, appointments, and schedules.
• Maintain accurate visitor records and daily registration data.
• Coordinate with the Visitor Experience Manager regarding visitor schedules and requirements.
• Guide visitors to the appropriate experience area or team.
• Handle basic customer queries and escalate issues when required.
• Maintain front-desk records, reports, and documentation.
• Support ticketing and payment-related activities, where applicable.
• Coordinate with internal teams for scheduled visits, events, and group arrivals.
• Ensure the reception and front-desk area is clean, organized, and presentable.
• Assist with general administrative and coordination activities.
• Ensure a positive and professional visitor experience throughout the visit.

Requirements

• 0–2 years of experience in reception, front office, customer service, hospitality, retail, entertainment, or a similar role.
• Freshers with good communication and interpersonal skills can also apply.
• Good verbal and written communication skills.
• Good command of English and Hindi.
• Pleasant, professional, and presentable personality.
• Basic knowledge of MS Office / Google Workspace.
• Good organizational and multitasking skills.
• Ability to interact confidently with visitors and customers.
• Customer-focused and positive attitude.
• Willingness to work in shifts, weekends, and holidays, when required.

Preferred Background

Candidates with experience in any of the following areas are encouraged to apply:

• Hotels and hospitality
• Retail
• Entertainment and experience centres
• Museums and exhibitions
• Events and event management
• Customer service
• Front office / reception
• Visitor management

Salary

Salary: As per experience, skills, and industry standards.

Work Location

Noida, Uttar Pradesh

Employment Type

Full-time

Pay: ₹180,000.00 - ₹360,000.00 per year

Work Location: In person