Receptionist / Front Office Administrator

Is this the opportunity you have been waiting for to take your career to the next level?

Bayleys Arrowtown is looking for an experienced, cheerful, and enthusiastic Receptionist / Front Office Administrator to join our friendly, supportive, and high-performing team.

This is a pivotal role within our business and often the first point of contact for our clients. You will take pride in creating a welcoming, professional front-of-house experience while also providing strong administrative support to our sales team.

Based on bustling Arrowtown’s main street, this is a varied, fast-paced role that offers responsibility, autonomy, and the opportunity to build a long-term career with a market-leading real estate brand.

About the Role

This diverse position combines front-of-house excellence with essential administrative support. Your responsibilities will include:

• Professionally managing reception and warmly welcoming clients, visitors, and staff
• Preparing listing and sales documentation including marketing submissions, flyers, brochures, and property information packs
• Managing property listings across Bayleys and third-party websites
• Maintaining database accuracy and reporting
• Coordinating email marketing, newsletters, and client communications
• Managing AML processes and documentation
• Coordinating social media and digital marketing activity
• Ensuring compliance with Bayleys branding, systems, and processes

About You

You will be a proactive, reliable team player with a positive, can-do attitude who genuinely enjoys helping people.

You will bring:

• Previous experience in reception and/or administration, ideally within a professional services or property environment
• A caring, approachable manner and a strong commitment to client service
• The ability to thrive in a busy environment, manage competing priorities, and remain calm under pressure
• Excellent organizational skills and strong attention to detail
• Confidence using Microsoft Office and general office systems
• Initiative, accountability, and pride in your work and personal presentation
• A growth mindset and willingness to take ownership of your role

Previous experience in real estate is an advantage but not essential.

Why Join Bayleys?

Bayleys has the largest sales team in the Wakatipu District and is known for delivering exceptional customer service. Our sales consultants are supported by an outstanding administrative team, and together we work hard, innovate, and support one another.

By joining Bayleys, you are joining an extended family where:

• Professionalism and client care come first
• Team culture and wellbeing matter
• Initiative and hard work are recognized and rewarded

Remuneration will be based on experience and demonstrated capability.

To Apply

Please apply in the strictest confidence by forwarding your CV, along with a covering letter and any written references.

Contact:
Serena Mars
[email protected]

Only applicants with the right to work in New Zealand will be considered. Due to the volume of applications, only shortlisted candidates will be contacted.