Receptionist - Full Time for Orthodontic Practice

Receptionist for busy orthodontic practice

• Work across our 4 locations in the Illawarra
• Small and supportive team environment
• Monday to Friday only. Your weekends are free
• Full-time permanent position

About us

We are a busy orthodontic practice seeking a full-time receptionist to join our team. If you are enthusiastic, reliable and enjoy providing exceptional customer service and administrative support in a fast-paced environment.

What you will be doing

We are looking for an experienced receptionist who understands the importance of being the first point of contact in a busy practice.

Orthodontic experience is not essential as the successful applicant will be trained in all aspects of a busy orthodontic practice, including assisting in the clinic when required.

However, adaptability, a positive work attitude, and a willingness to learn are a must.

You will need to enjoy working in a small team environment and can develop an easy rapport with both patients and parents alike.

Key responsibilities include

• Greeting and welcoming patients in a friendly and professional manner
• Scheduling and managing patient appointments
• Handling patient enquiries and providing information about our practice
• Maintaining patient records and processing payments
• Assisting with administrative tasks including patient and dentist letters, filing and ordering supplies
• Providing support to the clinical team when needed

What we're looking for

Previous experience as a receptionist is desirable but not essential

Excellent customer service skills and the ability to work well in a small team

Strong written and verbal communication skills with a good command of English essential

Proficiency with Microsoft Office is required. Experience with Dolphin Management is desirable but not essential

Reliable and punctual with a positive can-do attitude

You must have your own vehicle & current drivers licence, as some travelling is required between practices

****Only applicants who submit a cover letter will be considered. Please submit a brief cover letter with your resume outlining why you are interested in the role and your suitability.

Attention

Please note this is a full-time position

References will be requested for the short-listed candidates

If you are excited about this role and would like to join our team, please apply now.

Only short-listed candidates will be contacted.