Receptionist Lead

Roles and Responsibilities

• Manage front desk operations, ensuring a smooth flow of communication between departments.
• Handle incoming calls, emails, and visitors with professionalism and efficiency.
• Maintain accurate records of customer interactions using our CRM system.
• Provide administrative support to the team by handling tasks such as data entry, filing documents, etc.
• Ensure timely follow-ups on pending issues and maintain a clean reception area.

Desired Candidate Profile

• 1-3 years of experience in receptionist activities or related field (front office management).
• B.Tech degree in Computers or equivalent qualification required.
• Proficiency in MS Office applications (Word, Excel) for efficient documentation and record-keeping.