Receptionist / Leasing Agent

Assist customers and clients with their rental properties and homeowner’s associations, schedule and conduct property showings, answer application, leasing and property questions, troubleshoot maintenance issues, inspect properties, and coordinate maintenance facilitation.

What will you gain from this opportunity?

• Variety – work in an exciting, fast-paced setting with a variety of tasks to keep you engaged.
• New friends! You will love the culture at Five Star and the relationships you will develop with your awesome co-workers.
• The ability to use and leverage the latest technology for efficiency in an office environment.
• Enjoy working in a modern, newly renovated office building in Historic Downtown Pocatello. Benefit from being within walking distance of restaurants and shops in the vibrant downtown scene.
• A chance to grow and progress within our organization.
• The opportunity to visit and learn about a variety of properties and gain new skills related to homes and real estate.
• Feel good about providing high-quality housing for your community and outstanding customer service. At Five Star Property Management, we know that everyone deserves the highest level of service!

Responsibilities

• Answering phone calls and responding to emails with quality customer service and professionalism
• Schedule and preform property showings to prospective residents
• Preparing and reviewing lease agreements
• Marketing available properties
• Process rental applications
• Troubleshooting maintenance issues
• Assigning out unresolved service issue
• Coordination with vendors to ensure timely resolutions
• Interacting with owners and residents
• Maintaining and updating our workflow standard process
• Ensuring compliance for homeowner’s associations
• Working with accounts receivable and payable
• Working with financial reporting
• Inspection of properties for damage

Skills & Traits

• Communicate and interact well with the public
• Knowledgeable in computer and tablet usage
• Maintain composure in stressful situations
• Positive, upbeat, and personable
• Professional confidence
• Adaptable
• Organized and capable of following through with projects
• Active Driver’s License (company car is typically available to use, but you may need to use your own vehicle at times with mileage reimbursement)
• Cell phone for timeclock, call, and texting usage

Wages

• Team members with limited experience can make $13-17 per hour plus benefits. Those with more extensive experience can make even more.
• This position could evolve into a supervisor or manager position.

Benefits

• Paid holidays
• Paid time off
• 401 (k) with match
• Close-knit team of fun co-workers
• Extra company activities/outings
• Stocked breakroom with free snacks and beverages
• Supplemental Health Benefits
• Monthly Employee Appreciation Lunch Provided

Schedule

Multiple positions available for work during normal business hours, 9am-5pm, Monday through Friday.

To apply, please email both a cover letter and resume to [email protected]