Receptionist (Night shift)

• Greet and welcome guests as soon as they arrive at the spa.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.

Requirements and skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Experience using office equipment such as printers, scanners, and fax machines
• Professional demeanor and excellent interpersonal skills
• Strong written and verbal communication skills
• Ability to work independently and proactively resolve issues
• Excellent organizational and administrative skills
• Strong multitasking and time-management abilities
• Customer-focused with a positive service attitude
• High school diploma or equivalent; certification in Office Administration or a related field is an added advantage
• Additional language skills are an advantage due to the nature of customer interactions