Receptionist - Orthodontics

Dental Receptionist – Orthodontics

We’re looking for a warm, friendly and organised Receptionist to join our orthodontic team. As the first point of contact for our patients and families, you’ll play an important role in creating a welcoming and positive experience from the moment they walk through our doors.

We’re looking for someone who genuinely enjoys working with people, takes pride in providing exceptional customer service and thrives in a busy, team-oriented environment. If you’re personable, reliable and bring a positive attitude to everything you do, we’d love to hear from you!

This is a 4-day-per-week role working Monday, Tuesday, Wednesday and Friday, across our practices in Rockingham, Winthrop and Harrisdale.

Key Responsibilities

• Greeting patients and visitors in a friendly and professional manner
• Scheduling appointments for consultations, treatments, and follow-ups
• Answering phone calls and responding to patient enquiries
• Managing and updating patient records and treatment histories
• Handling administrative tasks including payments, filing, and insurance claims
• Maintaining a clean and organised reception and waiting area
• Liaising with our other practices to ensure smooth coordination
• Discussing treatment plans and associated costs with patients
• Assisting with social media marketing
• Providing occasional chair-side or sterilisation support (full training provided)

How You’ll Make Us Smile

• Positive attitude and a willingness to learn
• Friendly, approachable, and coachable
• Looking for a long-term role within a supportive team
• Reliable, punctual, and takes pride in their work
• A fast learner with strong attention to detail
• Thrives in a busy environment and enjoys helping people

What Skills You’ll Bring

• Previous dental reception experience is highly regarded (but not essential)
• Excellent written and verbal communication skills
• A confident and professional phone manner
• Strong organisational skills with the ability to multitask
• Solid computer literacy
• A positive attitude towards learning new systems and technologies

Ready to Join Us?

If you’re looking for a role where you can build your skills, work with a supportive team and make a real difference to the experience of our patients, please apply with your CV and a cover letter telling us a little about yourself and why you think you’d be a great fit for our team.

We look forward to receiving your application!

This role is being managed by Strive Practice Consulting Recruitment. If your application is shortlisted, one of our Recruitment Consultants from Australia or New Zealand will be in touch.