Receptionist - Part Time

Our group of companies, Sarelle Homes and Granny Flat Solutions, are a multi-award-winning family-owned companies based in Waitara, Sydney's North. We are looking for a Part-time Receptionist who can also handle Customer Service functions to help the most important people in our business, our customers!

This is a part-time role, 3 days per week, preferably one of those days being a Satuday if required.

The role requires someone who loves to help, is comfortable speaking on the phone and working alongside our successful sales team.

Why You’ll Love Working With Us:

• Outstanding team culture -supportive, fun, and genuinely collaborative.
• Multi-award-winning company - recognised 10 years in a row for excellence.
• Australia’s largest and most trusted granny flat builder.
• Real career growth - structured development, internal promotions, and cross-team opportunities.
• Strong leadership - direct access to the owners and senior decision-makers.
• Reward & recognition programs - monthly and annual awards, peer recognition, and performance bonuses.
• Job stability - industry-leading systems, strong pipeline of work, and long-term vision.
• ISO certified - quality, safety, environment, and processes you can trust.
• Community impact - through our charity, the Granny Flat Foundation, and local community support.

You will be responsible for the customer’s journey from the initial enquiry through to Sales which includes:

• Answering telephone calls promptly and attending to Walk-ins to our Showroom
• Answering or referring enquiries about our business operations and services
• Carrying out clerical support tasks such as organising meetings, preparing presentations, collating data
• Organising team social functions, inc. Christmas Party and Conferences
• All general Admin tasks - copying, scanning, maintaining stationary, managing the post (inbound and outbound) and routing correspondence/documentation

The ideal candidate will be able to support whole team, including the Customer Service team with:

• Managing new leads and enquiries via phone and email
• Recommending the right product to our customers
• Updating our CRM with customer notes, additional information and data to assist our teams
• Analyse and collect customer data to prepare reports
• Finding solutions for our customer’s needs
• Providing support to the sales team with duties such as calendar management and customer follow ups

The skills we are looking for:

• Being able to consistently develop your knowledge on products, services, and processes
• Open and honest communication both on the phone and via email
• Proven time, organisational and prioritising skills
• A team player who is comfortable working autonomously
• A problem solver who loves to help customers

How to apply:

Apply now through Seek

Does this sound like your perfect role? We’d love to hear from you, send us your CV today!