Receptionist - Part Time

Part Time Veterinary Receptionist

£13.45ph plus benefits

About Vets Now

Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Kilmarnock.

Role Overview

• First point of contact:
  • Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions.
• Administration:
  • Manage administrative duties in clinic accurately, ensuring the smooth operation of the service.
  • Providing updates to veterinary staff about patients enroute or clients requiring assistance.
• Client Support:
  • Be a friendly and reassuring presence, offering support and information when clients need it most.
  • Act as a liaison between clients and veterinary professionals.

Working pattern

Week 1: Tuesday and Friday from 18:00 to 23:00

Week 2: Monday and Tuesday from 18:00 to 23:00 and Saturday and Sunday from 18:00 to 00:00

Week 3: Tuesday from 18:00 to 23:00

Week 4: Monday and Tuesday from 18:00 to 23:0 and Saturday and Sunday from 18:00 to 00:00

Plus, a fair of bank holidays.

Why Join Us?

• 7 weeks pro rata annual leave
• Your birthday as a paid day off
• Cash Health Plan provided by Simply Health
• Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
• £780 CPD allowance pro-rata
• 10 hours paid CPD hours annually pro-rata
• Family-friendly policies including sick, maternity, paternity and adoption pay schemes
• UK Standard Pension contributions – 5% Employee/3% Employer
• Up to 50% discounted staff pet care
• Paid volunteering days
• Death in service of two times annual salary

We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.

Role overview

• Kilmarnock
• Part Time
• £13.45ph

Life at Vets Now

More than a job in emergency care

At Vets Now, you'll be part of close-knit teams who support each other under pressure, responsibility and work together with a d purpose. With structured rotas, experienced clinical teams and opportunities to grow, we aim to create careers in ECC that are both rewarding and sustainable.

7 weeks holiday pro rata

Your birthday as a paid day off

Up to 50% discounted staff pet care

Paid volunteering