Receptionist (Part-Time, Japanese Speaking)

Job ID: 1668251
Responsibilities:

• Attend to patient enquiries via phone and walk-in channels in a prompt and professional manner.
• Register patients for appointments and walk-in treatments.
• Assist patients with enquiries and facilitate effective communication.
• Schedule, coordinate, and manage patient appointments.
• Support patient discharge procedures following consultation and treatment.
• Dispense medication in accordance with instructions provided.
• Collect and process payments accurately, including cash, NETS, and credit card transactions.
• Accurately enter consultation fees, treatment charges, and product sales into the system.
• Issue receipts, tax invoices, and other relevant documentation.
• Maintain and organize patient treatment records in accordance with clinic procedures.
• Ensure the cleanliness and proper presentation of the clinic environment.
• Receive, check, pack, and organize clinic supplies and medications.
• Perform other duties as assigned by the reporting manager.

Requirements:

• Proficiency in Japanese language for liaising with Japanese-speaking clients and stakeholders.
• Good communication and interpersonal skills.
• Customer service-oriented with the ability to interact professionally with patients.
• Basic computer literacy and data entry skills.
• Ability to work independently as well as collaboratively within a team environment.
• Able to work according to operational schedules and clinic requirements.
• No experience is required; training will be provided.
• Prior experience in customer service, clinic operations, or healthcare settings is an added advantage.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
  
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EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771

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