Receptionist - (Video Application Required)

OVERVIEW:

We are an award-winning estate planning law firm based in Santa Clarita, CA. We help give families peace of mind by setting up living trusts and wills. We also help families through probate when a loved one passes away without a living trust or will in place.

We are growing as a firm and we are looking for a stellar candidate to join our team. The right candidate is someone who is extroverted, upbeat, engaging, and enjoys conversing with people over the phone on a regular basis.

If you enjoy talking to new people on the phone, want to help people, and want a great place to work, then this posting is for you.

RESPONSIBILITIES:

The primary role of this position is to answer incoming calls from potential new clients and current clients.

We are looking for someone engaging to speak with over the phone. When a potential client contacts our office for the first time, we want the person answering the phone to be a great listener and to guide the caller on how we can help. Our clients often are dealing with a difficult time or situation, and it can make a world of difference to have a good person to speak with initially over the phone.

The candidate will gather information from the caller and schedule an appointment when appropriate.

The candidate will follow up with potential clients who previously contacted our office to see if they wish to move forward or if there is anything else we can help with.

The candidate will also perform other supportive duties, including the following:

Providing day to day administrative support, providing additional office support such as distributing mail, filing, faxing, photocopying, scanning and tracking documents, ordering supplies, etc.

SKILLS:

The candidate must be friendly and good at discussing our services to with potential new clients. They must be outgoing, engaging, friendly, and kind.

They should be knowledgeable and familiar on using technology, Microsoft Word, Excel, etc. They must also be detail-oriented to collect and track information for us, including leads, lead sources, client contacts, sales, results, and other information.

Ultimately, we are in the business of helping people. People contact us every day with problems or issues they are facing. Each one of those potential clients are hoping that their call to our firm will be the first step in solving their issues. We have the opportunity and ability in this field to help people through the very real problems that they are facing.

With that said, the ideal candidate is someone who enjoys helping people.

QUALIFICATIONS:

Skills and experience are valued, but personality, character, intelligence, and integrity are vital to this position.

If you are interested in a career with our close-knit law firm and are interested in really, truly helping people, then please apply.

Starting pay is $25/hr or BOE. We also provide a matching 401(k), life insurance benefits, and health insurance benefits after a brief trial period.

READY TO APPLY?

Interested candidates should apply through indeed, and complete the following required steps:

1) Required - Email a video introduction to [email protected] containing the following:

• a) What you think it takes to be a stellar Receptionist;
• b) What you are looking for in a job;
• c) What you bring to the table (i.e. qualities that would be of value to our firm).

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off

Work Location: In person