Receptionist/Admin

We are looking for a reliable Receptionist/Admin to manage our front desk and daily office administration at Career Start. You’ll handle incoming communications, assist with scheduling and document management, and keep our workplace organized and welcoming. This role requires excellent communication skills, a professional demeanor, and a dependable approach to daily admin. To explore our ecosystem, visit careerstart.co.za

Career Start is seeking a vibrant, customer-centric Receptionist to join our growing in-house operations team in Cape Town. You will serve as our in-office brand ambassador, welcoming visitors, managing front-of-house coordination, and guiding applicants smoothly into our intake pipeline.

Daily Responsibilities

• Front-of-House Coordination: Welcome arriving candidates, workshop participants, and corporate visitors to our Cape Town center with a polished, professional, and highly encouraging demeanor.
• Inbound Inquiry Routing: Manage the central switchboard, fielding incoming phone calls and emails to provide accurate baseline information regarding our training programs and scheduling flows.
• Candidate Check-Ins: Coordinate guest arrivals and track registration lists for daily information sessions, ensuring internal database sheets are kept accurate and updated.
• General Center Administration: Maintain an immaculate presentation of the front reception zone, process incoming corporate courier documents, and handle essential digital filing and data entry.
• Schedule Coordination: Manage the internal meeting room calendar, locking in time slots for advisor-candidate consultations and core team briefings.

Requirements

• Proven Experience: A strong background as a Receptionist, Front Desk Agent, Office Administrator, or in high-end hospitality/customer service environments where structure and precision are key.
• Market Alignment: Deep comfort operating in professional, candidate-facing environments, aligning with premium service standards in the Cape Town market.
• Communication Skills: Exceptional verbal and written communication skills, with a polished, articulate, and helpful tone suited for a professional career platform.
• Tech Literacy: High proficiency navigating digital platforms, Microsoft 365 (Word, Excel, Outlook), and online calendar management systems.
• Self-Direction: High intrinsic motivation, acute attention to detail, and the discipline to manage front-desk workflows independently within our structured framework.

Ideal Candidate

The ideal candidate will be:

• Highly welcoming yet deeply process-driven, motivated by creating flawless first impressions and keeping office flows organized.
• Articulate, organized, and quick on their feet when handling multiple tasks or routing urgent inquiries.
• Proactive when managing front-of-house logistics and checking in prospective candidates.
• Comfortable working within structured corporate processes and professional performance tracking metrics.
• Ready to bring a premium hospitality or corporate administration hustle into a professional, high-growth environment.

What We Offer

• Competitive Baseline Salary: A stable, guaranteed monthly salary structure reflecting our commitment to securing top-tier front-of-house talent.
• Professional Stability: Join an established brand with a 16-year track record of success and a global footprint in professional training.
• Premium Workspace: Work within a sophisticated, modern corporate environment with clear operational structures and zero corporate red tape.
• Direct Impact: Work directly within a flat organizational structure where your front-line professionalism is highly visible to primary decision-makers.

Job Summary

• Role: Receptionist
• Employment Type: Full-Time, Permanent
• Location: Cape Town (Office-Based / On-site)
• Salary: R9,500 – R11,500 per month (Based on experience)
• Reference: CS-REC-2026-034

Pay: R9 500,00 - R11 500,00 per month

Application Question(s):

• I have completed a profile synced at www.careerstart.co.za? Yes / No

• For external video interviews, please confirm only your primary contact email:

Work Location: In person