Receptionist/Admin Support Officer

About Auburn Health

Auburn Health is a growing allied health practice committed to delivering high-quality, evidence-based care across the lifespan. We pride ourselves on clinical excellence, strong ethical standards, and a genuine commitment to improving outcomes for the individuals and families we support.

About the Role

We are currently seeking a reliable and highly organised Receptionist/Admin Support Officer to join our allied health clinic in Bundoora. This is a part-time, office-based position that plays a key role in supporting our clinicians and ensuring the smooth day-to-day operation of the clinic. This opportunity is well-suited to someone who enjoys working in a healthcare environment, takes pride in delivering high-quality administrative support, and values providing a positive and professional experience for clients.

Key Responsibilities

• Provide front desk reception support, including welcoming clients and managing enquiries
• Schedule and coordinate appointments using practice management software
• Manage phone calls, emails, and general correspondence in a timely and professional manner
• Maintain accurate and up-to-date client records in line with privacy and confidentiality requirements
• Process payments, invoices, and Medicare/private health claims
• Provide administrative support to clinicians, including coordination and documentation tasks
• Monitor and maintain office supplies and general administrative systems
• Ensure the clinic environment remains welcoming, organised, and professional at all times

About You

You are a proactive and detail-oriented individual who takes pride in your work and enjoys being part of a supportive team environment. You bring a calm, professional presence and are confident managing a variety of administrative tasks.

You will demonstrate:

• Previous experience in an administrative or reception role (healthcare experience highly regarded)
• Excellent communication and interpersonal skills
• Strong organisational skills with the ability to manage multiple tasks effectively
• High attention to detail and accuracy in all aspects of work
• Proficiency in Microsoft Office and general computer systems
• Ability to work both independently and collaboratively within a team
• A professional, friendly, and empathetic approach to client interactions

What We Offer

• A supportive and collaborative team environment
• Flexible working hours within an agreed schedule
• The opportunity to contribute to a growing allied health practice
• Ongoing training and professional development
• Birthday Leave