Receptionist/Administration

About us

Civiworks Pty Ltd is a dynamic civil construction company in Reservoir. We pride ourselves on maintaining a professional, welcoming environment where our team members contribute to our success through their dedication and expertise. Our company values efficiency, reliability and a customer-focused approach in everything we do.

About the role

We are seeking a skilled and professional Receptionist/Administration Assistant to join our team. In this role, you will be the first point of contact for our clients and visitors, whilst also providing crucial administrative support to ensure the smooth operation of our office. This position is fundamental to maintaining our professional image and ensuring excellent customer service standards are consistently delivered.

What you'll be doing

• Greeting visitors and clients in a warm, professional and courteous manner

• Managing incoming and outgoing telephone calls, directing them to the appropriate departments or team members

• Maintaining accurate records and filing systems, both digital and physical

• Processing correspondence and managing mail distribution

• Providing general administrative support to various departments within the organisation

• Answering enquiries and providing information to clients and stakeholders

• Assisting with data entry and maintaining office databases

• Assisting Accounts Manager with general tasks as directed

What we're looking for

• Proven experience as a Receptionist or in a similar administrative support role
• Excellent communication skills, both verbal and written
• Strong organisational and time management abilities
• Proficiency with standard office software and computer systems including outlook, word and excel
• Professional appearance and demeanour with a friendly, approachable personality
• Ability to multitask and manage competing priorities in a busy environment
• Strong customer service orientation and commitment to delivering excellence
• Reliable, punctual and capable of working independently
• A high school diploma or equivalent qualification (preferred)
• Experience with reception desk management or similar front-office duties (advantageous)

What we offer

At Civiworks Pty Ltd, we value our team members and strive to create a supportive and professional workplace. This position offers the opportunity to gain valuable experience in a dynamic office environment whilst working with a collaborative and welcoming team.

Apply now

If you are an organised, professional individual with strong customer service skills and are interested in joining our team, we would like to hear from you. Please submit your resume and a covering letter detailing your relevant experience and suitability.