Receptionist/Administration

Reliable Receptionist / Administrative Assistant

Helios Physiotherapy & Rehab Inc. – Kitchener, ON

Helios Physiotherapy & Rehab is a growing multidisciplinary healthcare clinic providing physiotherapy, chiropractic, massage therapy, pelvic health, vestibular rehabilitation, acupuncture, osteopathy, and other services.

We are looking for a reliable, responsible, and self-motivated Receptionist / Administrative Assistant who can take ownership of the front desk and help keep the clinic running smoothly.

Responsibilities

• Greet clients warmly and professionally.
• Answer phone calls, emails, and inquiries.
• Schedule and manage appointments.
• Maintain accurate client information.
• Complete filing, scanning, data entry, and other administrative tasks.
• Communicate effectively with therapists and healthcare professionals.
• Keep the reception and clinic areas clean, organized, and professional.
• Complete opening/closing and other assigned clinic duties.
• Take initiative and ensure tasks are followed through to completion.

What We Are Looking For

• Highly reliable and dependable
• Strong work ethic and professional attitude
• Punctual and committed to their scheduled hours
• Able to work independently with minimal supervision
• Organized and detail-oriented
• Friendly and professional with clients
• Strong communication and computer skills
• Previous healthcare/rehabilitation reception experience is an asset
• Experience with Jane App and scheduling software is an asset

Reliability, Work Ethics & Commitment

Reliability is essential for this position. We are looking for someone who can consistently commit to their agreed-upon schedule and who takes responsibility for their work.

We respect vacation, statutory holidays, and legally protected leaves. Planned time off should be requested with appropriate notice and according to clinic procedures. Frequent last-minute absences or ongoing changes to availability are not compatible with the requirements of this role.

We are looking for someone who wants a stable, long-term position and can become someone our team can genuinely rely on.

If you are dependable, hardworking, take initiative, and take pride in doing your job well, we would love to hear from you.

Job Type: Part-time

Pay: $17.60-$18.00 per hour

Flexible language requirement:

• French not required

Language:

• Fluent English (required)

Work Location: In person