Receptionist/Administration

Job Summary

We are looking for a well-presented, professional, and customer-oriented Hostess cum Receptionist to be the first point of contact at our automobile showroom. The ideal candidate should possess excellent communication and interpersonal skills, a pleasant personality, and the ability to provide a warm and welcoming experience to customers while ensuring smooth front-office operations.

Key Responsibilities

Welcome and greet customers visiting the showroom with a warm and professional approach.

Understand customers’ requirements and direct them to the appropriate sales consultants or departments.

Handle incoming calls, customer enquiries, and appointment scheduling efficiently.

Maintain the reception area and ensure a neat, professional, and welcoming showroom environment.

Manage visitor records and maintain customer information accurately.

Coordinate with the sales, service, CRM, and other departments to ensure seamless customer service.

Required Skills and Qualifications

Minimum 3 years of experience as a Receptionist, Front Office Executive, Hostess, or in a similar customer-facing role.

Excellent verbal communication and interpersonal skills.

Fluency in English and Malayalam; knowledge of Hindi or other languages will be an added advantage.

Pleasant personality, professional appearance, and positive attitude.

Strong customer-handling and relationship-building skills.

Good telephone etiquette and email communication skills.

Basic computer knowledge, including MS Office and data entry.

Experience in the automobile industry will be preferred.

Pay: From ₹20,000.00 per month

Work Location: In person