Receptionist/Administration Officer - Part Time

We are a quality driven, customer focused and well established family owned repair shop seeking a part time Receptionist/Administration Officer.

Your key duties will include but not limited to:

• Greeting, informing and on-boarding customers on a daily basis.
• Scheduling and confirming customer bookings and answering information requests over the phone and in person (from both customers & insurers).
• Supporting, monitoring and communicating with customers to ensure an exceptional experience throughout their repair process.
• Basic accounts payable & receivable – including data entry (processing supplier invoices, receipts and generating tax invoices to customers/insurers/suppliers)
• General office administration (answering phone calls, filing, photocopying, responding to emails etc)
• Collecting payments in person and over the phone.
• Ad hoc tasks as required by Management to meet operational goals

Applicants must have:

• Strong customer focus with previous experience in a customer facing role
• Strong verbal and written communication skills
• Organisational skills with the ability to prioritise key tasks
• Proficient with technology & computer skills – ability to use Microsoft Outlook, Word, Excel etc
• Experience with accounting software Xero would be advantageous but not necessary
• Professional manor in person and over the phone
• Work well independently and in a team environment
• Strong attention to detail
• Ability to multi-task within a busy environment
• Professional, reliable and flexible attitude
• Self-motivated with the ability to manage time and tasks effectively

Experience within the Automotive industry preferred but not required.

3 days per week. 8am to 4:30pm. Salary to be discussed.

If this sounds like you, email your resume to [email protected] or give us a call 9540 2266.