Receptionist/Administrative Assistant

Job Overview

We are seeking a dynamic and personable Front Desk Associate to be the welcoming face of our Agency. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energetic approach and organizational skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional and friendly workplace atmosphere.

Responsibilities

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
• Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette
• Handle data entry tasks accurately using productivity software such as Microsoft Office/Teams and CRM
• Maintain organized filing systems and manage office supplies inventory to support daily operations
• Assist with calendar management, scheduling appointments, and coordinating meetings for staff or clients
• Support all billing systems for our customers
• Provide clerical support for our team

Requirements

• Proven office management or administrative experience in a fast-paced environment
• STRONG computer literacy with proficiency in Microsoft Office (Word, Excel) and be able to type advanced for proper documentation
• Excellent organizational skills with the ability to multitask effectively and prioritize tasks efficiently
• Exceptional customer service skills with a friendly demeanor and professional phone communication abilities
• Bilingual capabilities are highly desirable to serve diverse client needs effectively (not required)
• Experience with multi-line phone systems, filing, and calendar management is preferred
• Ability to handle sensitive information discreetly while maintaining high levels of accuracy and attention to detail

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k) matching
• Life insurance
• Retirement plan

Work Location: In person