Receptionist/Administrative Assistant

Patient Services Coordinator | Behavioral Health | Full-Time or Part-Time

Full-Time or Part-Time Opportunities Available
Location: Great Neck, NY
Pay: $23.00–$25.00 per hour (based on experience)

About Bio Behavioral Institute

Bio Behavioral Institute is a nationally recognized specialty practice dedicated to the treatment of Obsessive-Compulsive Disorder (OCD), anxiety disorders, Body Dysmorphic Disorder (BDD), Body-Focused Repetitive Behaviors (BFRBs), and related conditions.

We are seeking compassionate, organized, and dependable Patient Services Coordinators to join our growing administrative team.

What You'll Do

As a Patient Services Coordinator, you'll serve as one of the first points of contact for our patients and help ensure a smooth, welcoming, and organized experience throughout their care.

Responsibilities include:

• Welcome and assist patients in person, over the phone, and through email
• Complete patient registration and maintain accurate demographic and administrative records.
• Collect payments and assist patients with administrative questions regarding their accounts.
• Coordinate administrative communication between patients, providers, and internal departments

Qualifications Required

• Minimum of 2 years of administrative, customer service, or healthcare office experience
• Excellent written and verbal communication skills
• Strong organizational and multitasking abilities

Preferred

• Experience in a behavioral health, mental health, psychology, psychiatry, counseling, or specialty healthcare practice
• Clerical experiance a plus
• Experience with patient scheduling, patient coordination, insurance verification, or reimbursement documentation

Schedule

We are currently hiring for either:

• Up to Two Full/Part-Time Patient Services Coordinators Typical Office Hours
• Monday–Thursday: 9:30 AM – 7:00 PM
• Friday: 9:30 AM – 4:00 PM

Schedules will be determined based on the position offered and departmental needs.

If you're looking for an opportunity to grow professionally while making a positive impact on patients' lives, we'd love to hear from you.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Application Question(s):

• Do you have at least 2 years of administrative, healthcare, or customer service experience?

Ability to Commute:

• Great Neck, NY 11021 (Required)

Work Location: In person