Receptionist/Administrative Assistant

About Us
Titan Fence & Supply Co. is a growing fencing and access control contractor serving the Dallas–Fort Worth area on residential, commercial, and public projects. We're looking for an organized, dependable Administrative Assistant to keep our front office running smoothly and support our team as the company grows.

About the Role
This person is the first point of contact for customers, vendors, and visitors, and keeps the daily flow of schedules, leads, files, and communication moving. It's a hands-on role for someone who likes structure, handles detail well, and takes ownership of their work.

Key Responsibilities

Morning Duties

• Check office supply levels and report items running low
• Restock the coffee station and note items that need reordering
• Receive daily schedules from field and department leads, enter work order numbers, make copies, email schedules to staff, and save them to the shared drive
• Review overnight voicemails, forward messages to the right person, and return customer calls as needed

Daily Duties

• Answer and direct incoming calls
• Greet visitors and receive deliveries
• Receive incoming leads, enter them into our database, and route them to the right team members
• Receive, sort, and distribute mail
• Enter data in SharePoint and our access control system
• Create warranty tickets
• Provide notary services for company documents
• Make accounts receivable and collection calls
• Maintain organized physical and digital files
• Pull completed job files and prepare them for billing

As Needed

• Help plan birthdays, holidays, and company events
• Update and distribute the company contact list
• Handle basic copier and scanner maintenance and troubleshooting
• Provide general office support wherever needed

Role Growth and Additional Duties
The responsibilities above are not a complete list. As Titan Fence grows, administrative duties are regularly reviewed, reassigned, and rotated across team members. This position may take on additional or changed administrative tasks, including duties that currently belong to other roles or that are divided among positions as the company's needs change. Duties may be added, removed, or modified at the company's discretion, with or without notice. This description does not create an employment contract, and nothing in it changes the at-will nature of employment.

Qualifications

• High school diploma or equivalent required; associate's degree or office administration experience preferred
• 5 years of experience in an administrative, receptionist, or office support role
• Strong phone manner and customer service skills
• Proficient with Microsoft Office (Outlook, Word, Excel); SharePoint or database experience is a plus
• Accurate data entry and strong attention to detail
• Able to manage multiple tasks and priorities in a fast-paced office
• Active Texas Notary Public commission preferred OR willingness to obtain one
• Construction or trade industry experience is a plus

Schedule

• Monday–Friday, 8:00 a.m.–5:00 p.m.
• Benefits: health insurance, PTO, paid holidays

Pay: $18.00 - $20.00 per hour

Expected hours: 40.0 per week

Ability to Commute:

• Cross Roads, TX 76227 (Required)

Work Location: In person