Receptionist/Administrative Assistant

Overview

Join our dynamic team as a Receptionist/Administrative Assistant and make a great first impression as you welcome our furry friends! This vital role combines front desk responsibilities with administrative support, ensuring smooth daily operations and exceptional customer service. You'll handle a variety of tasks that keep our facility running smoothly, including managing schedules, reminders, and customer questions; handling phone calls; entering notes; and other day-to-day doggie assistance, all while providing a positive experience for clients and team members alike. This position offers an exciting opportunity to develop your office management skills in a lively, supportive environment.

Duties

• Greet visitors and clients warmly, providing excellent customer service and ensuring a professional first impression
• Manage phone systems, directing calls accurately and courteously while taking detailed messages when needed, and sending reminders of appointments.
• Maintain organized filing systems, including digital notes, pictures, and paper records, ensuring easy retrieval of information
• Schedule appointments and manage calendars and reminders; ensure we respond to inquiries via Google or other platforms.
• Open storefront and maintain a clean and organized environment.
• Assist with clerical duties, including typing, word processing, and maintaining client communication logs

Requirements

• Must be reliable.
• Technical proficiency with phone systems and general computer literacy
• Bilingual abilities are highly valued to support diverse client interactions and team communication
• Excellent phone etiquette combined with strong customer service skills to handle inquiries professionally
• Demonstrated ability to manage time effectively, prioritize tasks efficiently, and maintain high productivity levels
• Previous experience in a pet setting is a plus but not required; willingness to learn is essential

This role is ideal for motivated individuals eager to contribute to a fast-paced grooming environment while strengthening their administrative skills. We value proactive team players who excel at organization, communication, and delivering outstanding support. Join us today to be part of a workplace that fosters growth, collaboration, and excellence! We're looking for someone who wants to grow into a management position in the future.

Pay: $12.50 - $16.00 per hour

Expected hours: 40.0 per week

Benefits:

• Flexible schedule

Work Location: In person