Receptionist/Administrative Assistant

Cowan Buick GMC is seeking an organized, professional Receptionist / Administrative Assistant with previous automotive dealership experience to join our team.

As a first point of contact for customers, you will help create a welcoming experience while keeping daily administrative tasks accurate and organized. The ideal candidate understands dealership operations, communicates clearly and can manage competing priorities in a busy environment.

Key Responsibilities

• Welcome customers and visitors and direct them to the appropriate department.
• Answer a multi-line telephone system, transfer calls and take accurate messages.
• Provide administrative support to dealership staff and management.
• Complete data entry, filing, scanning and document preparation.
• Maintain accurate customer information and dealership records.
• Assist with invoices, receipts and payment processing as assigned.
• Coordinate customer inquiries and follow-ups with the appropriate team.
• Keep the reception area organized and presentable.
• Handle customer and business information confidentially.

Qualifications

• Previous automotive dealership experience is required, ideally in reception, administration or a similar support role.
• Strong telephone etiquette and customer service skills.
• Excellent organization, attention to detail and accuracy.
• Ability to prioritize tasks and work effectively with frequent interruptions.
• Comfortable using Microsoft Office, email and computer-based record systems.
• Experience with dealership management systems is an asset.
• Dependable, professional and able to work independently and as part of a team.

Successful candidate will be trained in all Departments. Àccounting and knowledge of Dealership computing system CDK is preferable. Must be able to thrive in a fast-paced environment. Ability to adapt and willingness to learn are a definite asset. Previous knowledge of Licensing and stocking in of vehicles an asset. We are looking for team players who enjoy taking on new challenges.

Job Types: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Benefits:

• Extended health care

Experience:

• automotive dealership : 1 year (required)

Work Location: In person