Receptionist/Administrative Assistant

Job Summary

Maple Manor Rehab Center of Novi, a skilled nursing facility located at (31215 Novi Road. Novi, MI 48377) is seeking a dynamic and organized Receptionist/Administrative Assistant to join our team! In this vital role, you will be the first point of contact for visitors and clients, ensuring a warm and professional welcome. You will manage a variety of administrative tasks, support office operations, and facilitate effective communication across departments. Your energetic approach and attention to detail will help create a smooth, efficient workplace environment where productivity thrives. This paid position offers an exciting opportunity to develop your office management skills while contributing to a positive company culture.

Schedule: Part-time (1:00 PM - 6:00 PM). Must work every third weekend (Saturday and Sunday 8:00 AM - 6:00 PM). Occationally work Monday 7:00 AM to 1:00 PM. Holiday rotation with two other receptionists.

Duties

• Greet visitors and residents with professionalism and enthusiasm, ensuring a positive first impression
• Answer phones promptly, directing calls accurately and courteously
• Manage front desk operations including scheduling appointments, handling mail, and maintaining visitor logs
• Perform data entry and maintain organized filing systems using spreadsheets and word processing software
• Assist with calendar management, scheduling appointments and transportation for residents
• Support office management tasks such as ordering supplies, maintaining inventory, and overseeing office equipment
• Provide exceptional customer service by addressing inquiries via phone or email and supporting communication efforts

Requirements

• Proven clerical experience with strong organizational skills and attention to detail
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with productivity software
• Excellent phone etiquette and ability to handle multi-line phone systems efficiently
• Demonstrated ability to manage time effectively in a fast-paced environment
• Exceptional organizational skills with the ability to prioritize tasks independently
• Customer service orientation with excellent communication skills both in person and via phone

Join us in creating an energetic workplace where your administrative talents can shine! This role provides an opportunity to grow professionally while supporting our team’s success through efficient office operations.

Pay: $16.00 - $19.00 per hour

Expected hours: 15.0 – 30.0 per week

Work Location: In person