Receptionist/Administrator

We are looking for a warm, organized, and responsible Receptionist to be the first point of contact for children and parents visiting ALR Child Development Center. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to manage a busy reception while ensuring a positive experience for every family.

Key Responsibilities

• Welcome children, parents, and visitors warmly and professionally.
• Manage front-desk operations and maintain a welcoming reception environment.
• Handle incoming calls, WhatsApp messages, enquiries, and appointment requests.
• Schedule, reschedule, and coordinate appointments with therapists and psychologists.
• Maintain accurate records of appointments, attendance, payments, and patient information.
• Coordinate with therapists regarding daily schedules and session availability.
• Follow up with parents regarding appointments, missed sessions, assessments, and pending requirements.
• Explain basic information about the center’s services and guide parents to the appropriate professional.
• Handle billing, receipts, payments, and basic cash/UPI reconciliation.
• Maintain confidentiality of children’s and families’ information.
• Coordinate parent communication and ensure concerns are directed to the appropriate team member.
• Support the Center Head with day-to-day administrative activities.
• Maintain cleanliness, organization, and discipline at the reception area.
• Assist with events, parent workshops, screening camps, and other center activities.
• Maintain a professional and child-friendly atmosphere at all times.

Candidate Profile

The ideal candidate should be:

• Friendly, empathetic, and comfortable interacting with children and parents.
• Excellent in spoken English and Hindi.
• Confident in handling phone calls and face-to-face conversations.
• Well organized and capable of multitasking.
• Comfortable using WhatsApp, MS Office/Google Workspace, and basic computer applications.
• Good at maintaining records and following processes.
• Patient and calm while handling parents’ questions or concerns.
• Presentable and professional.
• Reliable, punctual, and willing to take ownership of responsibilities.

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

• Provident Fund

Ability to commute/relocate:

• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Secondary(10th Pass) (Required)

Language:

• English (Required)
• Hindi (Required)

Location:

• Hyderabad, Telangana (Required)

Work Location: In person