Receptionist/Administrator

Receptionist – Premium Salon

Position: Salon Receptionist

Brand: Toni & Guy

Location: Kankurgachi, Kolkata

Salary: ₹15,000 – ₹18,000 per month

Experience: 1–3 years preferred

About the Role

We are looking for a well-groomed, confident, and customer-oriented receptionist to be the first point of contact for our premium salon. The ideal candidate should have excellent communication skills and the ability to provide a warm, professional experience to every client.

Key Responsibilities

* Welcome and professionally attend to clients visiting the salon.

* Manage appointments, bookings, cancellations, and walk-ins.

* Handle incoming calls, WhatsApp enquiries, and client queries.

* Coordinate appointments between clients, stylists, and salon staff.

* Manage the reception desk and maintain an organised front-office environment.

* Handle billing, payments, receipts, and basic cash management.

* Maintain accurate client records and appointment schedules.

* Inform clients about salon services, packages, offers, and promotions.

* Follow up with clients for appointments and service feedback.

* Ensure a premium and personalised customer experience.

* Coordinate with the salon manager regarding daily operations.

* Maintain professionalism, grooming, punctuality, and salon standards at all times.

Candidate Requirements

* Candidate with a pleasant personality and professional appearance.

* Excellent verbal communication and interpersonal skills.

* Good knowledge of English, Hindi, and Bengali preferred.

* Basic computer knowledge and familiarity with WhatsApp.

* Customer-service oriented with a positive attitude.

* Ability to multitask and work in a fast-paced salon environment.

* Prior experience in a premium salon, hospitality, retail, or front-office role will be an advantage.

What We Offer

* Salary: ₹15,000 – ₹18,000/month

* Opportunity to work in a premium salon environment.

* Professional and growth-oriented workplace.

* Opportunity to develop expertise in customer service and salon operations.

Location: Kankurgachi, Kolkata

Position: Receptionist

Salary: ₹15,000 – ₹18,000/month

Pay: ₹15,000.00 - ₹17,000.00 per month

Work Location: In person