Receptionist/Administrator

Position Summary

We are seeking a polished, energetic, and customer-focused Front Desk Receptionist to join our dealership team. As the first point of contact for our showroom, you will set the tone for our luxury customer experience, welcoming guests, managing phone inquiries, and ensuring a seamless transition between customers and our sales or service teams.

Key Responsibilities

• Customer Greeting: Warmly welcome showroom visitors, identify their needs, and notify the appropriate Sales Consultant, Service Advisor, or Manager promptly.
• Call Management: Manage the dealership switchboard, answer inbound phone inquiries professionally, and route calls accurately.
• Showroom Presentation: Ensure the reception, waiting lounge, and customer refreshment areas remain immaculately clean, organized, and stocked.
• Lead Tracking & Logging: Maintain the daily visitor/walk-in register and log customer inquiries accurately into the dealership CRM system.
• Administrative Support: Assist sales and management staff with filing, scheduling test drives, handling incoming mail/deliveries, and general clerical tasks.
• Hospitality: Offer and prepare beverages for clients waiting for service or sales discussions.

Qualifications & Requirements

• Education: High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
• Experience: 1–3 years of experience in front desk receptionist, hospitality, or customer service roles (automotive dealership experience is a plus).
• Communication: Excellent verbal and written English skills; strong phone etiquette and interpersonal skills.
• Professional Appearance: Polished, professional grooming and demeanor suitable for a premium retail environment.
• Tech Skills: Basic proficiency with computer systems, Microsoft Office Suite (Word, Excel), and familiarity with CRM database entry.
• Multitasking: Strong organizational skills with the ability to manage walk-in traffic while handling phone lines.

Pay: ₹12,000.00 - ₹17,000.00 per month

Work Location: In person