Receptionist/Administrator

Duties & Responsibilities

• Welcome and assist students, parents, visitors, and prospective students in a polite and professional manner.
• Handle incoming and outgoing calls and respond to student/parent enquiries regarding courses, batches, fees, schedules, tests, and facilities.
• Make regular follow-up calls to prospective students and parents for enquiries, counselling, registrations, and admissions.
• Explain Triple 'A' Education's courses, including NEET, IIT-JEE, Foundation, Pre-Foundation, and other academic programs, according to the student's requirements.
• Counsel students and parents regarding suitable courses, batches, preparation plans, and admission procedures.
• Handle the complete registration process, including collecting student details, verifying documents, maintaining records, and updating registration status.
• Follow up with registered students and convert enquiries into successful admissions through effective communication and counselling.
• Maintain accurate records of leads, enquiries, calls, registrations, counselling sessions, and admissions.
• Coordinate with faculty and management regarding student queries, demo classes, counselling sessions, and batch allocation.
• Maintain and regularly update the admission/enquiry database and daily calling report.
• Inform students and parents about upcoming batches, seminars, scholarship tests, counselling sessions, and academy events.
• Handle front-desk responsibilities and maintain a welcoming and organized reception area.
• Assist in fee-related communication and coordinate with the accounts/admin team whenever required.
• Maintain confidentiality of student and parent information.
• Achieve assigned daily/weekly/monthly calling, registration, counselling, and admission targets.
• Provide excellent customer service and maintain a positive professional image of Triple 'A' Education.
• Perform other administrative and admission-related duties assigned by the management.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person