Receptionist/Administrator

Unplug Hour Wellness is looking for a friendly, organized, and reliable receptionist to join our growing team!

We are an established wellness clinic located in downtown Vancouver offering acupuncture, osteopathy, counselling, and other wellness therapies. We believe in work-life balance and creating a positive environment where our team can grow, learn, and enjoy coming to work.

If you are looking to join a supportive team, build your experience, and learn more about natural health and wellness, we would love to hear from you.

Hours:

This is a part-time position with availability required Monday through Friday. Shifts may vary depending on the clinic schedule and are typically 6–8 hours.

Hours will generally range from approximately 20–30 hours per week, with the potential for up to 40 hours per week during our peak season.

There may also be opportunities to pick up additional shifts as needed.

Job Requirements:

• Minimum 3 months of experience using Jane App is required
• Strong customer service and communication skills
• Organized, reliable, and comfortable working independently
• Strong attention to detail
• Comfortable working in a busy clinic environment

Job Duties Include:

• Providing prompt, friendly, and courteous service to clients
• Scheduling and managing appointments using Jane App
• Managing client claims and communicating with ICBC when required
• File management and daily chart organization
• Answering phone calls and responding to general client inquiries
• Ensuring the reception area is organized and stocked with necessary supplies
• General clinic upkeep and maintaining a clean and welcoming environment
• Completing reception and closing duties

About Unplug Hour Wellness

To learn more about our clinic, please visit Unplug Hour Wellness.

Our Mission:
At Unplug Hour, we empower individuals to prioritize their health and wellbeing, creating a warm and supportive community for achieving optimal wellness.

Our Vision:
To create a community that sees wellness as a way of living and functions from a place of rest and balance.

Job Type: Part-time

Pay: $21.00-$25.00 per hour

Work Location: In person