Receptionist/Administrator

Spark Speech is a new specialist speech and language therapy centre in Stillorgan, supporting children with speech, language and communication needs, including children with additional needs, and their families across South Dublin.

As we grow, we are looking for an experienced Receptionist to run the centre and to build our relationships with local schools and public services.

This is a key role for an organised, capable professional who enjoys working alongside clinicians, children and families in a start up environment.

Key responsibilities

Manage the day to day administration and operation of the centre

Manage reception, telephone and email enquiries and client communications

Provide a professional, welcoming and supportive experience for children with additional needs and their families

Coordinate appointments, diaries, room utilisation and therapist schedules

Maintain records and documentation, manage invoicing and general office administration

Manage Spark Speech's social media and digital communications, including content planning and posting

Engage with local primary schools, CDNTs and other state and statutory bodies on behalf of the centre

Liaise with parents, therapists and external organisations

Support the onboarding and administration of new clients

Coordinate suppliers, facilities and operational requirements

Help develop and implement office processes as the business grows

Provide administrative and operational support to the management team

Essential

Proven experience in office management, practice management, reception or a similar administrative role

Experience of working with or supporting children with additional needs and their families, in a professional, educational, healthcare or voluntary setting

Detailed knowledge of Stillorgan and South Dublin, including local primary and secondary schools, special education provision and children's services, gained through work, study or lived experience

Experience of working with government, HSE or other public bodies

Demonstrable experience managing social media or digital communications for an organisation

Excellent written and verbal communication skills in English, as the role involves clinical and client correspondence

Strong organisational skills, attention to detail and strong IT and administrative skills

Ability to manage competing priorities and to work independently

Willingness to undergo Garda vetting

Desirable:

Experience in a hospitality, healthcare, education or therapy setting

Existing working knowledge of CDNTs and the Assessment of Need and early intervention pathways

Full time, permanent, Monday to Friday, 8:00am to 4:00pm

Salary: €26,000 to €28,000 depending on experience

Location: Stillorgan, Co. Dublin

Start date: 1 November

Spark Speech is an equal opportunities employer. We welcome applications from all suitably qualified candidates and will make reasonable accommodations during the recruitment process on request.

The successful candidate must have the right to work in Ireland and will be subject to Garda vetting. Applicant data will be processed in line with GDPR and used only for recruitment purposes.

To apply, send your CV and a short cover note to [email address] by [closing date].

Spark Speech, Helping Little Voices Grow.

Pay: €26,300.00-€28,000.00 per year

Benefits:

• On-site parking

Work Location: In person