Receptionist/Administrator

Job Summary

We are looking for a friendly, organized, and customer-focused Receptionist to join the team at MyCarPresso, an auto body repair and service center. The Receptionist will be responsible for welcoming customers, handling front-desk activities, coordinating with the service team, and ensuring a smooth and professional customer experience.

Key Responsibilities

• Greet and welcome customers in a friendly and professional manner.
• Handle incoming calls, customer inquiries, and basic service-related questions.
• Register customer details and maintain accurate records.
• Coordinate customer appointments and service schedules with the concerned team.
• Receive and direct customers to the appropriate service advisor or team member.
• Provide customers with basic information regarding services, offers, and estimated timelines.
• Support billing, documentation, and other basic administrative activities when required.
• Maintain daily customer and front-desk records.
• Coordinate with internal teams to ensure smooth customer flow and service operations.
• Support promotional activities and customer engagement initiatives at the outlet.
• Follow company policies, safety procedures, and customer service standards.
• Perform other duties assigned by the Manager/Store Head.

Skills & Qualifications

• Graduates are preferred.
• Previous experience in reception, front office, customer service, or a similar role is an advantage.
• Good communication and interpersonal skills.
• Pleasant personality with a customer-friendly attitude.
• Basic computer knowledge and familiarity with MS Office or similar applications.
• Good telephone etiquette and professional communication skills.
• Ability to handle multiple customers and tasks in a fast-paced environment.
• Good organizational and time-management skills.
• Ability to work effectively as part of a team.

Pay: From ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person