Receptionist/Administrator

Since 1979, VAC Developments has been committed to delivering excellence and value through innovative development solutions and a dedication to high standards, specializing in precision machining, sheet-metal fabrication, welding and components assembly for the aerospace and defence industry.

At the heart of the company’s success are our employees, whose dedication, expertise, craftsmanship and commitment to delivering high-quality, and continuous improvements have been instrumental in shaping the company’s legacy and continued growth.

SUMMARY:

The receptionist is responsible for providing professional, front-office and administrative support to Vac Developments. This position serves as the first point of contact for clients, suppliers, subcontractors, employees and other visitors, helping to maintain a professional and organized environment.

RESPONSIBILITIES AND DUTIES:

The primary responsibilities and duties include, but are not limited to:

1. Answer and direct incoming telephone calls, emails and general inquiries promptly and professionally.

2. Greeting visitors, clients, suppliers and others in a courteous and welcoming manner.

3. Receive, sort and distribute incoming mail, deliveries and other correspondences.

4. Take messages accurately and ensure they are delivered to the appropriate person.

5. Perform general clerical duties, including filing, scanning, photocopying, data entry, and documentation preparation.

6. Maintain organized electronic and paper filing systems.

7. Control and monitor visitor access using the company's designated visitor logbooks, in accordance with established security procedures.

8. Issue, record, collect, and track visitor badges, ensuring visitors comply with facility access requirements, safety regulations, and applicable security protocols.

9. Coordinate visitor access with the appropriate personnel to ensure that individuals are not permitted access to controlled goods, controlled goods areas, or restricted areas unless properly authorized in accordance with company procedures.

10. Prepare correspondence, forms, reports, and other documents as required.

11. Assist management with scheduling meetings, appointments and other office activities.

12. Maintain office supplies and coordinate ordering when necessary.

13. Maintain a positive, professional, and helpful attitude when interacting with others.

14. Follow company policies, procedures, and established office practices.

15. Communicate effectively with all levels of staff.

16. Protect confidential information and always exercise discretion.

17. Complete assigned duties accurately, efficiently, and within established deadlines.

18. Other assigned duties as required.

QUALIFICATIONS AND SKILLS:

1. Previous experience in reception, office administration, or a similar role is preferred, within a manufacturing environment.

2. Strong verbal and written communication skills.

3. Proficiency in Microsoft Office, including Outlook, Word and Excel.

4. Strong organizational skills and attention to detail.

5. Ability to prioritize tasks and manage multiple responsibilities.

6. Professional telephone manner and customer service skills.

7. Ability to work independently and as part of a team.

PERFORMANCE EXPECTATIONS:

1. Represent VAC Developments in a professional and courteous manner.

2. Maintain accurate, organized and up to date office records.

3. Respond to calls, emails, and requests in a timely manner.

4. Ensure documents and messages reach the appropriate individuals.

5. Maintain confidentiality and protect company information.

6. Demonstrate reliability, initiative, accountability, and attention to detail.

As a condition of employment with VAC Developments, successful applicants will be required to undergo and successfully complete a security assessment under the Government of Canada’s Controlled Goods Program (CGP). Employment is contingent upon meeting the applicable security requirements and eligibility criteria, including a criminal record check.

JOB POSTING REQUIREMENTS:

This posting is for an open vacancy currently available within Vac Developments. Ltd.

Artificial Intelligence (AI) is not utilized in the recruitment process.

We thank all applicants and advise that only those selected for an interview will be contacted and informed of the next steps within 45 days of the interview. VAC Developments will retain a copy of the job posting and associated application form for 3 years.

VAC Developments is committed to accommodating people with disabilities as part of the hiring process. If you have specific requirements, please advise Human Resources during the recruitment and selection process.

Pay: $47,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Vision care

Work Location: In person