Receptionist/Client & Team Support

Receptionist/Client & Team Support

Are you warm, organised and naturally welcoming?  Be the first point of contact for clients and visitors, helping to create and maintain a professional, calm and well organised environment.

You’ll be the first point of contact for clients and visitors, supporting the team and bringing positive energy to a busy professional office.

What you will be doing:**

• Welcoming clients and visitors, answering calls and managing enquiries with a warm, professional approach.
• Keeping the reception area and meeting rooms organised and client-ready.
• Coordinating meeting room bookings, set-ups and resets.
• Managing incoming mail, courier arrangements and general office errands.
• Supporting onboarding processes, client records and practice administration tasks including monthly invoicing.
• Proactively reviewing daily and weekly meeting schedules to anticipate requirements, identify potential conflicts and ensure rooms and resources are prepared in advance.
• Prepare tea, coffee and light refreshments for clients.
• Support events, catering set-ups and internal functions.
• Confidently support staff and clients in using meeting room technology and virtual meeting tools including basic set-up and guidance.
• Maintain kitchen areas and ensure our kitchen is stocked and ready to fuel the team.

What we’re looking for:

• Naturally welcoming, professional and calm under pressure.
• Excellent attention to detail and take pride in getting the little things right.
• Organised, proactive and comfortable juggling a variety of tasks.
• Communicate clearly and confidently with clients, colleagues and external providers.
• Digitally confident and quick to learn new systems.  Experience with Microsoft products and Xero.
• Always maintain discretion and confidentiality.
• A genuine “happy to help” attitude and pride in presentation.

What we offer:

• A supportive team environment with approachable partners and colleagues.
• Professional office systems.
• A respected chartered accounting firm with strong client relationships.
• Mobile phone package.
• Active social group and sporting teams.