Receptionist/Clinic Adminstration

Optimum Exercise Physiology is seeking a highly motivated individual to join our friendly professional team based in Clare.

This role is more than just reception and administration - its about creating a welcoming experience for our clients and being an important part of a caring clinic environment.

The role will require you to oversee the daily organisation of clinic services as well as participate in general clinic operations. You will work closely with the practice owner and principal practitioner.

The Opportunity

We are seeking a positive, proactive and dedicated individual who thrives in a fast-paced, friendly environment. You'll also align with our business values of genuinely caring for our team, clients and community; creating amazing experiences for our clients; striving to be our best for our clients and team; and loving what we do!

About the role

You play an essential role in our business. Reception and admin support keep the wheels turning and help our exercise physiology sessions and classes run as smoothly as possible. A high level of organisation, forward planning, initiative, multi-tasking and exceptional interpersonal skills are therefore essential in this role.

Duties include all aspects of reception and office administration, including welcoming clients face to face, managing incoming calls, contacting clients to make bookings, and organising and optimising the diary. You'll liaise with our clinical staff, managers and clients to make sure every client receives the best possible experience. You'll also look after account settlements, billing and payments, data entry, preparing client agreements and reports from our software, stock control and ordering, and a variety of other general administrative tasks as needed, as well as providing organisational support to the practice owner.

The role is a full-time permanent position, Monday to Friday, and falls under the Health Professionals and Support Services (HPOS) Award, Support Services Employee, Level 4-6. Remuneration will be matched to the skills and experience the successful applicant brings to the position.

Skills and Experience

• Friendly, approachable and caring, with a positive attitude and genuine passion for what you do

• Ability to thrive at a busy reception desk, with excellent multitasking and the ability to meet deadlines

• Highly organised and proactive, with strong attention to detail

• A natural go-getter who uses their initiative, takes ownership of tasks and spots opportunities to improve how things are done

• Excellent written and verbal communication skills, and a calm, respectful manner with a diverse range of people

• Strong computer skills and the ability to learn new systems quickly

• Ability to work well as part of a team as well as independently

• Accountability, integrity and pride in your work

• High standard of professional presentation

• Admin experience in the medical or allied health field (desirable)

A current National Police Clearance Check and Working With Children Check is required (or you will need to obtain).

Applications:

• You must include a cover letter outlining your experience and why you feel you would be a great fit, addressed to Lisa Parkinson via the Seek application portal.   If you do not have this, your application will be rejected.

• Interviews will be conducted as applications are received.

Only successful applicants will be contacted.