Receptionist/Office Admin

Empire Window Furnishings (EWF) has grown since 2016 until now to become one of the most trusted business's in Blinds, Curtains, Shutters and Awnings and many more services that EWF provides within the industry. 

We are currently looking to hire for multiple showrooms.

• Hunters Hills
• Dee Why

All training will be conducted in Beverly Hills head office or Hunters Hill.

EWF has a strong growth and continues to grow through our values, culture and commitment which we are extremely proud of our values and organisational culture within, where we known and can provide a service to both our staff and clientele to ensure all our efforts are to help you grow personally and professionally in an environment that is geared to bring the best out of you. So, why not join our team our Administration division who are seeking an experienced office Administration Assistant. Our Ideal candidate needs to be a high driven team member and needs to provide a high level of support service in all areas but not limited to:

The role:
This role provides significant support to EWF and the business services team.

Your duties will include, but are not limited to:

• Provide high level of secretarial, customer service skills, data entry and other administrative skills and Reception duties to help and support to the team
• Maintenance of all customer and client records
• Fee Preparation and Processing correspondence to all enquiries and queries
• Provide strong emphasis on managing incoming leads and arranging the sales reps daily run while taking care of customer service
• Arranging client appointments and booking in client work
• Cross checking notices of assessment within EWF
• Perform general reporting obligation.
• To provide a help desk service for all staff with queries/issues and to also provide this service to Clients.
• Demonstrate excellent communication skills and telephone manner.
• Receive phone calls, transfer calls, take messages and meeting clients in showroom.
• Provide admin support to team members.
• Data entry on our user-friendly database and online systems.

EWF Administration Assistant requires the following essential attributes:
• Excellent team player.

• Flexible for taking on a variety of tasks
• Strong communication and computer skills
• High attention to detail
• Flexible in working with office team environment members on a regular basis
• Proactive and committed to providing excellent customer service
• Can do attitude
• Professional presentation
• A strong work ethic and enthusiasm

Your responsibilities:
Skills and experience required:

• Administration / Customer Services
• MS Office proficiency.
• General office administration / Customer Services experience.

 
Benefits

• Competitive remuneration package
• Beverly Hills location – close to public transport, cafes & shops
• Friendly culture and team events throughout the year
• Excellent EWF resources – training & ongoing support
• On-going support and training

 
 
If you are ready to take on this role, we would love to hear from you. Shortlisted candidates will be contacted on an immediate basis. To apply for this role, please forward your resume at [email protected]