Receptionist/Office Assistant

Job Summary
We are seeking a team-oriented, efficient, and professional Front Desk Receptionist to support our growing Wellness Center. The ideal candidate possesses strong communication skills, a dedication to excellent customer service, and the ability to multitask in a fast-paced environment. You will be the face of our practice, ensuring a welcoming and seamless experience for all patients and clients.

Responsibilities

• Greet patients and clients warmly upon arrival and manage the check-in and check-out process.
• Answer incoming calls, schedule/reschedule appointments, and take accurate messages.
• Collect co-pays/payments and process daily transactions.
• Assist patients with intake paperwork and assist in updating patient records in our software.
• Provide knowledgeable information regarding our wellness products, services, and programs.
• Maintain a clean, organized, and welcoming front desk and waiting area.
• Collaborate with the support team to address patient inquiries and resolve issues in a timely manner.

Qualifications

• 1+ years of experience in front desk, medical receptionist, or customer service role (Clinic/Wellness experience preferred).
• Strong computer literacy and familiarity with scheduling software or EHR systems.
• Excellent phone etiquette, interpersonal skills, and professional demeanor.
• Strong organizational skills and ability to prioritize tasks efficiently.

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person