Receptionist/Office Assistant

Amarillo Steam Team offers fire and water mitigation, home restoration, and carpet cleaning services throughout West Texas. As Receptionist, you are a key team member supporting the work of management and our technicians. You are responsible for clerical, receptionist, and project-based work to contribute to the day-to-day operations. We are seeking someone who is self-motivated, self-directed, and enthusiastic. We are looking for someone driven to project a professional company image through in-person and phone interaction while working cooperatively with others to manage a variety of situations on a day-to-day basis.

Specific Responsibilities:

• Professionally represent Amarillo Steam Team as being the first point of customer contact
• Provide upbeat customer service experience
• Maintain Accounts Payable database by entering new and updated customer and account information
• Notify customers of service call status and follow up with customers after the work is completed
• Clerical duty on daily basis including filing, job data entry, payroll audits, and employee files.
• Receive new loss and lead calls, communicate with project managers and crew leaders
• On call rotation answering main company phone week nights and weekends. To receive emergency loss details, dispatch technician, and send work authorizations to clients.
• Please note, the duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time

Job Requirements:

• Computer literate with proficiency in the use of Microsoft Office (Word, Outlook, Excel) and other computer software
• Strong written and verbal communication skills
• Detail-oriented and organized with strong data entry skills
• Professional appearance and personality
• Team player who can work independently

Job Type: Full-time

Pay: $12.00 - $15.00 per hour

Benefits:

• Paid time off

Ability to Commute:

• Amarillo, TX 79119 (Required)

Ability to Relocate:

• Amarillo, TX 79119: Relocate before starting work (Required)

Work Location: In person