Receptionist/Office Manager

Job Summary

theCoderSchool is looking for a friendly, organized, and dependable Receptionist / Office Manager to help keep our coding school running smoothly. This person will be one of the first faces our students and families see, so we're looking for someone who is welcoming, upbeat, professional, and comfortable working in a fun environment with kids and families.

This role is a combination of front-desk customer service, administrative support, and day-to-day school operations.

Responsibilities

• Greet students and families as they arrive and help create a welcoming environment.
• Check students in and out and help manage daily attendance.
• Answer phone calls and emails and respond to parent questions in a friendly and professional manner.
• Help families with scheduling, enrollment, camps, make-up sessions, and general questions.
• Assist with new student inquiries and follow up with prospective families.
• Maintain student and parent information in our scheduling and management system.
• Communicate schedule changes, closures, upcoming camps, events, and other important information to families.
• Help coordinate Code Coaches' schedules and communicate scheduling changes.
• Keep the front desk, lobby, classrooms, and common areas organized and presentable.
• Assist with camp registration, check-in, rosters, supplies, and parent communication.
• Help prepare materials for classes, events, camps, and promotions.
• Monitor office and classroom supplies and notify management when items need to be reordered.
• Assist with basic billing questions and account follow-up.
• Support marketing efforts by distributing flyers, promoting camps and events, and assisting with school communications.
• Handle everyday issues that arise during operating hours and communicate anything requiring management attention.
• Help ensure school procedures and policies are consistently followed.
• Take initiative to identify things that need to be done rather than waiting to be asked.

What We're Looking For

The ideal candidate is:

• Friendly, outgoing, and comfortable talking with parents and children.
• Extremely organized and dependable.
• Able to multitask in a busy environment.
• Comfortable using computers, email, scheduling systems, and basic office software.
• A strong communicator, both verbally and in writing.
• Detail-oriented and able to follow through on tasks.
• Comfortable working independently and solving everyday problems.
• Professional, positive, and calm when handling parent questions or concerns.
• Willing to jump in and help wherever needed.
• Prior receptionist, office management, customer service, childcare, education, or administrative experience is a plus.

Schedule

This is an in-person position primarily during theCoderSchool's after-school and weekend operating hours. Additional hours may be available during school breaks, camps, special events, and busy enrollment periods.

About theCoderSchool

theCoderSchool is an after-school coding program where kids learn to code in a fun, supportive, and individualized environment. Our students work with Code Coaches to build games, apps, websites, and other projects while developing problem-solving skills, creativity, and confidence.

We're a small team, which means everyone plays an important role. We're looking for someone who enjoys working with families, takes ownership of their responsibilities, and wants to help create an amazing experience for our students.

Pay: $18.00 per hour

Expected hours: 18.0 – 20.0 per week

Work Location: In person