Receptionist/Part Time

Be the Friendly Face and Helpful Voice of The Open Door

Do you enjoy helping people, staying organized, and creating positive first impressions? The Open Door is seeking a PM Receptionist to serve as the welcoming first point of contact for clients, volunteers, donors, community partners, and visitors. In this role, you'll help connect community members with essential services while keeping front desk operations running smoothly. From answering phone calls and scheduling appointments to greeting visitors and supporting administrative tasks, you'll play an important role in ensuring everyone who interacts with The Open Door feels welcomed, respected, and supported. Fluency in Spanish or Portuguese is a plus.

The Open Door is a leading food equity organization based in Gloucester on Boston's North Shore. The organization provides critical food resources to more than 12,000 people annually. This is an opportunity to use your talents to build community connections while advancing our mission to alleviate the impact of hunger.

What You’ll Do

• Welcome visitors, answer phones, and respond to emails and inquiries.
• Help clients schedule appointments and access programs and services.
• Provide administrative support, including mail processing, package distribution, and office projects.
• Maintain accurate information and communicate client updates with program teams.
• Support special events and help create a positive experience for clients, volunteers, and community partners.

What You’ll Bring

• Excellent customer service and communication skills.
• Strong organization, attention to detail, and ability to multitask.
• Ability to work independently and collaboratively in a fast-paced environment.
• Commitment to the mission and values of The Open Door.
• Bilingual Spanish or Portuguese skills preferred.

Position Details

• Starting range $18-$19.50 per hour
• 20 hours per week, Monday-Friday 2 p.m. to 6 p.m.
• Flexibility for nights & weekends required
• Prorated benefits including PTO, earned sick time, matching retirement

Please upload a cover letter with your application.

To apply, please send resume and cover letter to:

Jennifer Perry, Director of People and Culture, 28 Emerson Avenue, Gloucester, MA 01930

Email preferred: [email protected]

Disclaimer: This is not necessarily a comprehensive list of job responsibilities or requirements.

For more information about The Open Door, visit our website at www.foodpantry.org.

The Open Door is an equal opportunity employer.

Job Type: Part-time

Pay: $18.00 - $19.50 per hour

Expected hours: 20.0 per week

Benefits:

• 401(k) matching
• Employee discount
• Paid time off

Application Question(s):

• What makes you the right person for this position?

Work Location: In person