Receptionist/Physiotherapy Assistant

Receptionist/Physiotherapy Assistant (Full-Time)

Location: St. Albert, Alberta
Company: The Joint Physiotherapy
Job Type: Part Time (15-25 hours/week)
Pay: CA$17.50–CA$20.00/hour
Work Location: In-person

At the Joint Physiotherapy, we are more than just a clinic — we are people helping people, and we love what we do!

Role Overview:

We are looking for a Receptionist/Physiotherapy assistant to join our team. This dual-role will be more reception heavy, and will help us maintain a smooth, efficient clinic while providing top-quality care to everyone that walks through our doors.

Key Responsibilities:

Reception/Admin

• Schedule and confirm appointments
• Greet patients and manage check-in/out process
• Answer phone calls, respond to emails, and handle faxes and referrals
• Direct Billing to Extended Health Care plans
• Communication and Collaboration with Insurance companies and other medical providers
• Maintain and update patient records in JaneApp

Physiotherapy Assistant

• Assist physiotherapists with patient treatments and exercises
• Operate modalities to aid in patient care
• Prepare patients for therapy sessions and provide clear instructions for exercises
• Ensure the cleanliness, organization, and proper sanitation of treatment rooms and equipment
• Manage supplies and promptly report any inventory shortages

Qualifications:

• Strong communication and multitasking skills
• Proficient in JaneApp (preferred)
• Experience with third-party programming such as WCB, MVA, VAC, LTD, etc.
• Previous healthcare, physiotherapy, or customer service experience is preferred
• Ability to problem-solve and "think on your toes"
• Energetic, organized, and able to work well in a team environment

Benefits

• Supportive and collaborative work culture
• On-site parking
• Health benefits (eligibility may vary based on hours)
• Opportunity for professional growth and development

Schedule:

• Part Time hours (15-25/week)
• *Tuesday/Thursday Mornings - ability for additional hours

About Us:

At The Joint Physiotherapy, we’re passionate about delivering elite rehabilitation care in a fun, team-oriented environment. Located in the heart of St. Albert, our collaborative clinic thrives on innovation, positivity, and a shared commitment to achieving exceptional patient outcomes. Come Join(t) our team!

How to Apply:

Submit your resume and cover letter via Indeed and tell us why you’d be the perfect fit for our Receptionist/Physiotherapy Assistant role!

Pay: $17.50-$20.00 per hour

Benefits:

• Company events
• Extended health care
• On-site parking

Work Location: In person