Receptionists (Administration & Office Support)

About the role

We are seeking a professional and welcoming Receptionist to join the team in Kuching, Sarawak. This is a full-time position that plays a crucial role in creating a positive first impression for our clients, visitors, and business partners. As the face of our organisation, you will be responsible for managing the reception area, handling communications, and ensuring smooth day-to-day operations at the front desk. This role is essential to maintaining our company's professional image and ensuring excellent customer service standards.

Key responsibilities

Greeting and welcoming visitors, clients, and employees in a professional and courteous manner

• Answering and directing telephone calls to the appropriate departments or individuals

• Managing the reception desk and maintaining an organised and tidy front office area

• Receiving, sorting, and distributing mail and parcels

• Performing general administrative tasks such as filing, photocopying, and data entry

• Supporting other office staff with administrative duties as needed

• Maintaining confidentiality and following company policies and procedures.

What we're looking for

Proven experience working as a receptionist or in a similar customer-facing administrative role

• Excellent communication skills, preferable in Mandarin and English.
• Strong organisational and time management abilities
• Professional, friendly and approachable personality
• Proficiency in using computer systems and office software applications
• Ability to multitask and manage multiple priorities in a fast-paced environment
• Strong attention to detail and accuracy in record-keeping
• Customer service orientation with a commitment to providing exceptional service
• Reliability and punctuality with a flexible approach to work
• Ability to work independently and as part of a team

Apply now

If you are passionate in delivering outstanding customer service, we would like to hear from you. Please submit your application, including your CV and a cover letter to [email protected], to proceed to the next stage of our recruitment process.