Receptionist/salon manager

Job Summary

We are seeking an energetic and highly organized Receptionist/Salon Manager to join our vibrant team. This dual-role position combines front desk responsibilities with salon management duties, ensuring a seamless experience for clients and smooth daily operations. The ideal candidate will be a motivated self-starter with excellent communication skills, a passion for customer service, and strong organizational abilities. Bilingual proficiency is preferred to serve a diverse clientele effectively. This role offers an exciting opportunity to lead salon operations while providing exceptional support to clients and staff alike.

Duties

• Greet clients warmly upon arrival, ensuring a positive first impression and smooth check-in process
• Manage appointment scheduling using Microsoft Office tools or salon management software, coordinating staff and client calendars efficiently
• Answer multi-line phone systems promptly, professionally, and with proper phone etiquette to handle inquiries, bookings, and client questions
• Maintain a clean, organized front desk area, including filing, data entry, and updating client records with accuracy
• Provide exceptional customer support by addressing client needs, resolving concerns promptly, and communicating clearly
• Oversee daily salon operations, including inventory management, supply ordering, and ensuring compliance with health and safety standards
• Support administrative tasks such as proofreading documents, managing correspondence, and assisting with personal assistant duties as needed

Experience

• Previous office management or administrative experience in a salon or similar service environment preferred
• Strong computer literacy with proficiency in Microsoft Office (Word, Excel) and familiarity with multi-line phone systems
• Excellent organizational skills with the ability to multitask efficiently in a fast-paced setting
• Demonstrated customer service skills with experience in front desk or reception roles
• Bilingual abilities are highly desirable to enhance communication with diverse clients
• Clerical experience including typing, proofreading, filing, and managing client communication effectively
• Personal assistant experience or office experience that showcases time management and organizational skills

Join us to be part of a dynamic team where your energy and expertise will help create memorable experiences for our clients while leading smooth salon operations. We value proactive individuals who thrive on delivering top-tier customer service in a lively environment!

Pay: Up to $17.00 per hour

Work Location: In person