Receptionist/Scheduler | AU Client (work from home)

Live Services Group is a Queensland-based company providing client-focused plumbing, gas fitting, drainage, electrical, and Air conditioning services across Queensland.

Live Service Group is seeking a Full-Time Virtual Receptionist to join our team.

Must be available to work Australian business hours.

The Role

You'll be assigned as a Receptionist and Virtual Assistant and will work directly with the client.

Duties & Responsibilities

• Answering incoming calls and forwarding them to the corresponding team/employee.
• Calling customers to schedule an appointment.
• Manage the admin's email inbox, including responding, organizing, and tracking all correspondence.
• Transcribe Zoom/Virtual meeting notes.
• Processing Purchase orders/Work orders

Qualification:

• Diploma / Bachelor's Degree Graduate
• At least 2 years of work experience as a Virtual Assistant/Customer Service Representative for an Australian Client.
• Experience as an office assistant or in a related field.
• Experience in the trades/service industry is preferred but not required.
• Excellent verbal and written communication skills.
• Ability to write clearly and help with word processing when necessary.
• Ability to work well under limited supervision.
• Willing to work from home.
• Has at least 10 MBPS internet in home and LAN
• Willing to start ASAP once hired.