Receptionist/Server

About the role

The Receptionist/Server will welcome guests, assist with seating arrangements, take food and beverage orders, and ensure customers receive excellent service throughout their dining experience.

Key responsibilities

• Welcome guests warmly and assist them with seating arrangements
• Manage reservations and respond to customer inquiries
• Present menus and explain food and beverage options when needed
• Take customer orders accurately and relay them to the kitchen
• Serve food and beverages promptly and professionally
• Check on guests to ensure their satisfaction
• Coordinate with the cashier, kitchen, and other team members for smooth service
• Keep the reception area and assigned dining tables clean and organized
• Handle customer concerns politely and report issues to the supervisor
• Perform other duties assigned by the supervisor or management

About you

• Previous experience in customer service or restaurant service is an advantage
• Friendly, approachable, and well-groomed
• Good communication and interpersonal skills
• Organized, attentive, and customer-oriented
• Able to work under pressure and as part of a team
• Willing to work on weekends, holidays, and shifting schedules